Sandy,

Great Idea. I been trying to get them to leave me a note for 3 years now.
Even talk to Ernie Nicely about it. Ernie didn't seem to understand my
frustration but he said the tech do leave info. I said no they don't. He
said he would look into it but that was last May and still nothings changed.
Good luck with your idea, maybe you can successful where I failed (I hope).

Debbie Daugherty
Computer Tech
Adams Elementary



>Hi everyone!
>
>One of my biggest job frustrations is that I never know when work orders
>have been completed and/or what repairs were made.
>
>The Help Desk does a great job taking work orders, but I often have to call
>them back to find out if the work was done.
>
>How do you handle this issue?
>
>My recommendation would be for the techs to leave a note on the computer
>stating what was done and the date.  It could also include information if
>follow-up work still needs to be done.  This could be a pre-printed form
>(maybe similar to a post-it note) with simple checkboxes and a few lines
>for comments and the tech's name.
>
>Just a thought!
>
>
>Sandy Zipp
>Computer Tech
>Jordan Elementary School
>480/472-3802
>
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LISTSERV(R) list management software together with L-Soft's LSMTP(R)
mailer for lightning fast mail delivery. For more information, go to:
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