Lori, If you are referring to Britannica Smart Math, please make sure that the computer's version of Flash Player is up-to-date<http://get.adobe.com/flashplayer/> (current version for Windows is 11.1.102.55). We have had issues Smart Math and older versions of the Flash Player, especially on non-refreshed machines. Take care, Nathan On Mon, Dec 12, 2011 at 10:15 AM, Ivy Morrow <[log in to unmask]> wrote: > Lori, > Hi do you mean Encyclopaedia Britanica? We haven't had any problems with > that. > > On 12/9/11, Loretta Poe <[log in to unmask]> wrote: > > Has anyone else had problems opening Britanica on machines that were not > > refreshed last year? > > > > If so what are you doing about it? > > > > Thanks, > > Lori :) > > > > -- > > Loretta (Lori) Poe > > Resource Center Assistant > > Computer Tech > > Robson Elementary > > Ph# 472-6657 > > > > ############################ > > > > To unsubscribe from the MPS-LABTECHS list: > > write to: mailto:[log in to unmask] > > or click the following link: > > http://netpals.lsoft.com/SCRIPTS/WA.EXE?SUBED1=MPS-LABTECHS&A=1 > > > > > -- > Ivy Morrow > Falcon Hill Elementary > 472-8629 > > ############################ > > To unsubscribe from the MPS-LABTECHS list: > write to: mailto:[log in to unmask] > or click the following link: > http://netpals.lsoft.com/SCRIPTS/WA.EXE?SUBED1=MPS-LABTECHS&A=1 > -- Nathan Myers Educational Technology Department Specialist Mesa Public Schools 480.472.0012 ############################ To unsubscribe from the MPS-LABTECHS list: write to: mailto:[log in to unmask] or click the following link: http://netpals.lsoft.com/SCRIPTS/WA.EXE?SUBED1=MPS-LABTECHS&A=1