If you are referring to Britannica Smart Math, please make sure that the computer's version of Flash Player is up-to-date (current version for Windows is 11.1.102.55). We have had issues Smart Math and older versions of the Flash Player, especially on non-refreshed machines.

Nathan

On Mon, Dec 12, 2011 at 10:15 AM, Ivy Morrow <[log in to unmask]> wrote:

Lori,
Hi do you mean Encyclopaedia Britanica? We haven't had any problems with that.

On 12/9/11, Loretta Poe <[log in to unmask]> wrote:
> Has anyone else had problems opening Britanica on machines that were not
> refreshed last year?
>
> If so what are you doing about it?
>
> Thanks,
> Lori :)
>
> --
> Loretta (Lori) Poe
> Resource Center Assistant
> Computer Tech
> Robson Elementary
> Ph# 472-6657
>

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Ivy Morrow
Falcon Hill Elementary
472-8629

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Nathan Myers
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480.472.0012